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Monday, February 08, 2010

Basic Team Communications

Do you know the difference between objective and subjective language/information? Objective information is precise and uses specific targets or numbers/indicators to help ensure the communication is clear. Subjective language uses unclear or non-specific information with terms like “accurate”, “quick”, “big”, and “best”. We can’t agree to subjective terms because they mean different things to different people. 

We obviously want to use objective language whenever we communicate important information. Remember to use the “SMART” test when communicating with your project team (either in writing or verbally):





Time constrained

Unclear project communications are the fault of the project manager, and can lead to project delays and cost overruns. When communicating with your team, be aware of their listening filters because these will affect how your message is received. Lastly, always ask questions of your team to ensure your message is being received and understood.

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