This week's entry is a continuation of my previous posting regarding what Dr. Stephen Covey calls the "4 Disciplines of Execution". This text is taken directly from FranklinCovey's "The 4 Disciplines of Execution Quick Reference".
Discipline 2 - Create a Compelling Scorecard
Measures and a scoreboard ensure that people have the same understanding of goals. Turn your measures into a compelling scoreboard that is accessible, visual, engaging, doable, and concise.
Key Things to Remember
Types of Measures
* Lagging - provide an historical look at past performance
* Leading - provide measures that are predictive of future results.
* Real-time - show where things are right now. They allow corrective action to be taken immediately to affect the outcome.
Measurement Credibility Checklist
* Accurately tracks progress toward the goal
* Inputs cannot be easily manipulated
* Can be influenced by the team
* Drives the right behaviors
* Tracks outcomes as well as activities
* Is truly achievable
* Has no unintended consequences
* Value of measuring exceeds cost of measuring
For more information on the "4 Disciplines of Execution", click here.