While getting ready to leave for the day I was reminded of a quote by Tom Peters, "Commitment, not authority produces results". All project stakeholders need to be committed to seeing that a project's objectives are met, but more importantly they need to be open, effective, and honest when it comes to their communications with the other team members and management.
To support the project team and ensure their success, management must provide the best people to participate on project teams, and have a deep seated belief that the people on the team are intelligent, creative, and have the capability to succeed.
The entire project team and all levels of management involved must have the attitude that they will do everything possible to ensure that the customer (end user) is satisfied with the product of the project.
The number one measure of project success is customer satisfaction. Having a set of "shared values" will help a project team increase customer satisfaction for every project they support.
(Replay)
Friday, March 06, 2009
Wednesday, March 04, 2009
Project Managment Culture
Moving your organization to embrace a “project management culture” takes time and patience. A great first step an organization can take is to ensure that their project leaders are trained and fluent in the discipline of Project Management. Also, and most importantly, senior management must understand and embrace the value of project management, and commit to support the process of implementing project management throughout all levels of the organization.
To help change the organizational culture to one that embraces and values project management, it should fund and support the development of a project office, which can help facilitate rolling out this “project management culture”.
Some first steps that should be taken:
Clearly define the roles and responsibilities of existing project managers and project support personnel
Develop a basic project management training plan for the entire organization to familiarize all with the project management verbiage and practices
Identify and provide specialized advanced training for all project leaders and functional managers
Develop a project management office (PMO) to provide enterprise coaching, and to develop and manage your organization’s project management methodology
In addition to the methodology, the PMO should develop and maintain standard project management templates for the organization to use
Ensure that existing projects are audited and meet your organization’s minimum project management standards
Setup a program where your PMO provides coaching to less experienced project managers and oversight of all enterprise projects
Ensure all projects have Lessons Learned captured
There are many more things that can be added to the list above, but the intent of this posting was to get people thinking about ways to change the Project Management Culture where they work.
To learn more, you can review the book entitled “Advanced Project Portfolio Management and the PMO” on Amazon.com. There is a link to purchase the book on the left hand side of the blog.
(Replay)
To help change the organizational culture to one that embraces and values project management, it should fund and support the development of a project office, which can help facilitate rolling out this “project management culture”.
Some first steps that should be taken:
Clearly define the roles and responsibilities of existing project managers and project support personnel
Develop a basic project management training plan for the entire organization to familiarize all with the project management verbiage and practices
Identify and provide specialized advanced training for all project leaders and functional managers
Develop a project management office (PMO) to provide enterprise coaching, and to develop and manage your organization’s project management methodology
In addition to the methodology, the PMO should develop and maintain standard project management templates for the organization to use
Ensure that existing projects are audited and meet your organization’s minimum project management standards
Setup a program where your PMO provides coaching to less experienced project managers and oversight of all enterprise projects
Ensure all projects have Lessons Learned captured
There are many more things that can be added to the list above, but the intent of this posting was to get people thinking about ways to change the Project Management Culture where they work.
To learn more, you can review the book entitled “Advanced Project Portfolio Management and the PMO” on Amazon.com. There is a link to purchase the book on the left hand side of the blog.
(Replay)